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Call Center Solutions
ARIA CCS LITE - Call Center Solutions
Customers expectations are growing day by day as they are demanding for appropriate and helpful resolutions and services. They are looking for a right enterprise to find the exact services and cover their health, homes, automobiles and other assets. Customers are used to contacting the call centers with the expectation of practical, up-to-date responses to their questions. It is also required for agents to keep customers updated about the specific information to retain them. Using suitable call center solutions could be best possible technology for any types of call centers and corporations, which are dealing with scores of clients who are just demanding for correct data and solutions for any problems.
Aria Telecom is a leading name amongst call center solutions providers and accommodates forward-looking solutions and services to a larger number of Call Centers and Businesses to sustain their daily operations and help them to simplify the processes as well as rationalize get superior results. We are supplying voice processing system that automates the processes of call and doesn't waste time in connecting the call, dialing numbers, holding up to check if the call is live. Our primary goal is to maximizing client's productivity, building relationships with customers and agents by providing highly experienced solutions.
Our team of Development, Support, Sales, and R&D, etc. helps in developing the unique technologies to provide intelligent contact center solutions to keep the client's trades high. Our lasting experiences of serving the diverse scale of industries benefit to breed as well as provide superior services to the respective clients. Our cutting-edge call centers solutions in Delhi and NCR will, of course, assist you in providing better support to customers along with keeping a log of the complete details for future purposes and decision making. All the records are securely stored in the databases trough our call center software that is developed according to customer's requirements. The records can be quickly recovered when needed.
The contact center solutions provided at Aria contains IVR Systems, Predictive Dialers, Auto Dialers, voice logger, Outbound Dialer, telephone headsets, conference bridge, GSM VOIP Gateway, etc. that totally suit to Call Center Requirements. Our objective is not just to make hefty profits, but present the real solutions that are cost-effective and support our clients in enhancing their efficiency. Our technical professionals supply software to the call centers in India that are equipped with guiding of engineers, rendering to demand of the market.
Our Call Center Solutions include:
- Auto Dialers
- IVR Systems
- Predictive Dialers
- Voice Logger Software
- Voice Loggers
- Outbound Dialer
- Conference Bridge
- Telephone Headset
- GSM VoIP Gateway
Admin panel is for any authorized person in the company or any other organization to look-after the process and working of the executives and as well as users on our website. So, that they can generate any reports like agent log-in / log-out history, chart report,tickets generating report etc.
Executive Panel is for the agents or a specific individual to do chat and follow up the website visitors for their issues, complaints and many more things by attaching the mails, images, etc on a regular basis.
Customer Panel is for the users to begin the chat with the executives about their issues on our website by just a click on the dialogue box of ARIA NAMASTE! and by putting some information like their secured name, contact no. and e-mail id.